Display leadership qualities. Share and support your business vision and values; Provide your employees with what they need to perform their tasks. Monitor employee progress and evaluate reasons for missing the mark on core issues like productivity and quality; Keep your customers in the front of your employees' minds. Join with your team to serve your clients, making sure your staff knows you are in the business together; Act with consistency. Provide your staff with a sense of security that what you say has lasting value to promote a culture of trust; Strive for a balance between an overly directive and overly collaborative workplace environment. Establish your role as the business owner and final decision maker. Balance that by encouraging employees to communicate issues, problems and solutions